Shipping & Delivery
- Domestic Delivery
We offer FREE shipping on all domestic orders. Once we receive your order, we process them within 1-2 business days and the delivery is expected to happen within 5-7 business days, except in special cases like remote area delivery, etc.
- Contact Information
We request you to make sure that you give accurate delivery details like the receiver's phone number and address for smooth delivery. In case of change in pincodes after dispatch, extra charges may apply.
- Tracking Information
Once your package is dispatched, you will promptly receive an email containing your tracking information. While we are committed to assisting in tracking your parcel, we cannot be held responsible for delays caused by natural disasters or unforeseeable circumstances, especially if they are attributed to our delivery partner.
- Express Deliveries in Varanasi
We have the option to provide expedited deliveries to select pincodes in Varanasi, where the package can be sent over by local courier facilities (i.e. Swiggy Genie, Ola Parcel, etc.) and can reach you the same day or the following day.
Please note that this depends on the availability of the items and the time of placing the order, as our team will need sometime to prepare the shipment for dispatch. Please confirm with us BEFORE placing the order for expedited shipping.
- Reach Out to Us
For any additional assistance, call us at +91 9236532995 or email us at hellonaksa@gmail.com